TaoTek.com

Balancing Technology & Life

Our Services

TaoTek has a very simple fee schedule. For on-site support or remote support (web, phone, or us working on your machine here) our rate is $120 per hour (plus a flat $30 travel fee for metro Atlanta support). If you have a special project or training class in mind, just let us know and we will be happy to work up a quote for the project. We will also be happy to set you up with a Service Contract customized to your exact needs, which includes reduced rates on the above services.

Computers:

  • Troubleshooting hardware and software problems
    • On-site help desk type support
    • Remote support. (Sometimes the fastest way for us to support you is to view your machine remotely. This is a service we can offer on an as needed basis or as an ongoing support.)
    • Service contracts available
  • Virus and spyware eradication
  • Hardware and software installation and upgrades
  • Backup solutions: on-site, remote, and on-line
  • Server installation and configuration
  • Dual boot and virtualization
    • Boot Camp
    • Parallels
    • VMWare
      • Server
      • Workstation
      • Fusion
    • Virtual Box

Networking:

  • Installation, troubleshooting, and upgrades of wired or wireless networks
  • Home, business, and mobile solutions
  • Network printer solutions
  • Virtual Private Networks (VPN)
    • Hamachi
    • ShareTool
    • ISP provided

Internet:

  • Web site creation
  • Hosting and e-mail solutions
  • Web video broadcasting
  • Internet telephony (Google Voice, Skype, Gizmo Project, MagicJack, etc.)
  • Domain Name Registration
  • Web site/Blog hosting accounts
  • SSL Certificates
  • Custom domain solutions

Training:

  • Customized training for individuals and groups
  • Operating systems
    • OS X operating system
    • Basics on a variety of applications on many operating systems
  • Internet browsing and e-mail

Video:

  • Customized video editing
  • We have several videographers that we work with who can do your filming

Daylite:

  • Daylite is the premier CRM solution for the Macintosh. We offer turnkey solutions for all Marketcircle products including:
    • Assessment
    • Installation
    • Implementation
    • Data Migration
    • Onsite Training
    • Remote Training
    • Client Support
    • Billings
    • Billings Pro

Other Services:

  • iPhone, cell phone, and PDA configuration, updates, training
  • TiVo configuration, networking, hook-ups
  • Help with your audio, visual, and other household gadgets
  • TalkSwitch telephone solutions for small businesses

Contact Form:

You can use the “Contact” link above Up Arrow to access our e-mail form as an easy way to get in touch with us, or use any of the contact information in the right column.